Information We Collect
We collect information you provide directly to us, including:
- Name, email address, phone number, and shipping address when you place an order
- Messages, enquiries, custom order details, and support requests you send to us
- Account information if you choose to create an account
Payment details are processed by third-party payment providers. We do not store full card details on our systems.
We may also collect basic website usage information, including:
- IP address, browser type, device information, and approximate location
- Pages visited, time spent on pages, and referring URLs
- Cookies and similar technologies used for site functionality, analytics, and security
How We Use Information
- To process, pack, ship, and support your orders
- To send order confirmations, delivery updates, and customer support replies
- To improve our website, products, inventory, and customer experience
- To send marketing messages only when you have opted in
- To prevent fraud, maintain security, and comply with legal obligations
Sharing Information
We do not sell your personal data. We share information only when needed to operate the store and fulfil your order.
- Shipping and logistics partners for delivery
- Payment processors for secure payment handling
- Website, hosting, email, customer support, and analytics providers
- Legal, tax, or government authorities where required by law
Cookies
We use cookies and similar technologies to keep the website working, understand traffic, improve performance, and remember basic preferences. You can control cookies through your browser settings. Disabling cookies may affect checkout or account features.
Data Retention
We keep personal data only for as long as necessary for the purposes described in this policy, including order fulfilment, customer support, accounting, tax, legal, security, and reporting requirements.
Your Choices And Rights
You can contact us to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of data where legally permitted
- Withdraw consent for optional marketing communications
- Raise a privacy-related complaint or concern
To make a request, email hello@foobarshop.com. We may need to verify your identity before acting on data requests.
Children
Our products and website are intended for adults purchasing personal care products. We do not knowingly collect personal data from children for targeted advertising or behavioural tracking.
International Transfers
Some service providers may process data outside India. Where this happens, we take reasonable steps to use providers that protect personal data in line with applicable law.
Security
We use reasonable technical and organisational measures to protect personal information. No internet transmission or storage system can be guaranteed to be completely secure.
Changes To This Policy
We may update this Privacy Policy from time to time. The latest version will be posted on this page with the updated date.
Contact
For privacy questions or requests, email hello@foobarshop.com.